Since you can change your plan to the free option and/or withdraw your QUAD at any time, Quadency does not issue refunds for monthly subscriptions.

Exciting updates are coming soon, including are largest ever token burn to date in Summer 2024. Stay up on the latest here.

Yes! Simply click here to view

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As an ERC20 token, QUAD can be supported on many leading wallets as described in this support article.

Trade QUAD on Uniswap and earn liquidity rewards in just a few simple steps. Stay tuned for announcements about expanded DEX and CEX market availability!  

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QUAD is available in all countries Quadency’s services are supported to access platform benefits. For a full list of supported features by region, check out this overview.

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At this time Quadency is focused primarily on expanding trading support for spot and futures accounts on leading centralized exchanges.

We are constantly working to expand the list of exchanges supported for trading - so check back soon for updates!

A release date will be announced before the end of the year - stay tuned for more details! 

We are constantly working to expand the list of exchanges supported for trading - so check back soon for updates!

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Access the best of what Quadency offers for free with QUAD - no matter where you trade - by simply maintaining the required balances in your acccount.

Yes! Get started on the the Pro plan, free for your first 30-days - no deposit/payment required.

You can trade on any supported exchange with a free plan. However to unlock free Pro access, you will first need to connect your account from one of our exchange partners.

Users in nearly every country can leverage QUAD's utility for unlocking free upgrades and discounts. To see a full list of QUAD utility supported by country, click here

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Each referred user can generate you up to $250 in rewards for completing certain actions:

1. Connecting an account with a $500 minimum balance: $5
2. Completing KYC Level 2: $5
3. Reaching $10,000 in manual volume: $10
4. Reaching $10,000 in bot volume: $10

Rewards will only be valid after #1 is completed. Rewards #3 and #4 can be triggered up to 12x each.

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Access all your perks via the official Ambassador Partners portal (website currently being worked on). New feature information, platform screenshots, and other creative assets you can download will be kept up to date there, so you'll always have the latest, fresh new content for your promotional campaigns.

Payouts are capped at $2,000 per month for your first 3 months as a Quadency Ambassador. Once you’ve reached a total of $2,500 in paid rewards, you’ll automatically be elevated to Affiliate status.

You can request your monthly cap be removed if you meet these requirements:

• You have hit your cap for 2 consecutive months as a Quadency Ambassador
• You are publishing new Quadency promotional content 2x per month

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Yes, you may advertise on any channels you’d like, so long as you don’t misrepresent Quadency or make any false claims about our products. If you plan to do paid search advertising (ie Adwords), you may not bid on keywords related to our brand, including “Quadency”. Violation of this rule will result in the termination of your referral account and forfeiture of any rewards earned.

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Most countries and US states are supported now, with more in the works.

Check Supported Regions

QUADX delivers industry-low trading fees, with even better pricing for QUAD stakers and holders.

Quadency Pricing Page

Over 20 of crypto’s top assets are supported, with more to come.

View Supported Assets

All airdropped QUAD tokens will be deposited automatically in your Quadency account once you claimed it.

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You will receive your airdrop automatically after you completed the claiming process between December 1st, 2022 and December 31st, 2022. Any airdrop not claimed before the end of the claiming period will not be redeemable in the future.

To claim the airdrop if you signed up before October 26th, 2022: 

1. Complete Account Verification Level 2
2. Trade on QUADX to earn QUAD Tokens based on your trading volume until November 26th, 2022
3. Click the "Claim Airdrop" button in your dashboard between December 1st and December 31st, 2022.

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To claim the airdrop if you signed up after October 26th, 2022: 

1. Create a free account before November 26th, 2022
2. Complete Account Verification Level 2
3. Trade on QUADX to earn QUAD Tokens based on your trading volume until November 26th, 2022
4. Click the "Claim Airdrop" button in your dashboard between December 1st and December 31st, 2022.

Your eligibility for the QUAD Airdrop depends on your signup date and your country.

If you created your Quadency account before October 26th, 2022 you are eligible to the airdrop based on: 

• your QUADX Trading volume until November 26th, 2022
• your trading volume made from Quadency on external exchanges until October 26th, 2022
• how long you’ve been an active Quadency user
• history of paid Pro or Unlimited subscriptions

If you created your Quadency account between October 26th, 2022 and November 26th, 2022 you are eligible to the airdrop based on: 

• your QUADX Trading volume until November 26th, 2022

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QUAD is not available in the countries listed below. Thus, users from these countries are not eligible for the QUAD Airdrop.

Afghanistan, Albania, Belarus, Bosnia and Herzegovina, Burma, Central African, Republic, China, Congo (the Democratic Republic of the), Congo (the), Côte d'Ivoire, Croatia, Cuba, Ethiopia, Guinea, Herzegovina, Iran, Kosovo, Lebanon, Liberia, Libya, Macedonia, Moldova, Nicaragua, North Korea, North Macedonia, Puerto Rico, Pakistan, Russia, Serbia, Somalia, Sudan (the), Syria, Timor-Leste, Trinidad and Tobago, United States of America, Venezuela, Yemen, Zimbabwe

Bot trading fees

A small transaction fee is charged for trades initiated by Quadency Bots on connected external accounts. Fees can be paid with balance in your Quadency account using USDT, USDC, or QUAD*. Please ensure to have sufficient balance for the fee asset in your Quadency account prior running a bot.

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QUADX trading fee

Trades conducted on QUADX are subject to fees per schedule above. Fees are taken from the quote asset (for example when buying or selling BTC/USDT, fees are paid in USDT), unless you opt to pay fees with QUAD for discounted rate.

* QUAD is available in certain regions only.

Quadency platform is free to use and available in 100+ countries globally. Fee may apply depending on the platform usage. The country-by-country laws vary, which might affect the list of features available for your region. Note that in the United States, restrictions apply at the state level.

--> Supported regions

--> Features per supported region

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Beside your bot trading volume and QUADX trading volume, your QUAD holdings also counts to determine your fee tier. The more QUAD you hold, the lower your fees. Beside, if you pay your fees in QUAD, a 20% discount will be applied.
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QUAD Token is available globally. The country-by-country laws vary, which might affect the list of features available for your region.
Note that in the United States, restrictions apply at the state level.

--> Supported regions

--> Features per supported region

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To calculate your tier based on your trading volume, Quadency calculates your trailing 30 days bot trading volume from Quadency on partner exchanges.

Please note, only trades placed on Partner Exchanges like Binance or KuCoin is accounted for your tier. Click here to see the complete list partner exchanges.

Payments are made during the first two weeks of every month for rewards earned during the previous month. Rewards are earned the moment any of your referrals complete a qualifying action above and will be considered pending until verification and payment.

‍Please note: Some users may experience tracking delays as we transition to the new program. See more here

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Once you’ve created your free Quadency account, sign in and visit My Referrals to see your rewards and their payout status.

You can currently designate your preferred BTC address within My Referrals. As we replace this slower manual process with the new program in April 2024, rewards will be automatically deposited right to your Quadency account.

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Payouts are capped at $1,000 per month for your first 3 months as a Quadency Referrer. Once you’ve reached a total of $1,500 in paid rewards, you’ll automatically be elevated to Affiliate status with no earnings cap.

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Top referrers automatically receive Affiliate status, unlocking rewards for additional actions, higher limits, and exclusive perks. If you’re not currently participating in the Referral program, you can click here to learn more.

As of October 2021, all previously Pro-only features come standard with all Quadency accounts. If you require an Unlimited plan or access to Strategy Coder, simply let us know.

Yes! The following data is available via websocket streams:

1. Public market data – real-time tickers, order books, trades
2. Private accounts data – balance updates and order status updates

We offer a fair “pay as you trade” pricing with platform access and fees catered to your trading volume. Check our full pricing for more information.

To generate your API keys, log in and visit Settings -> Developer APIs.

Yes, VWAP across all integrated exchanges is available for historical and real-time prices. See documentation for more information.

Yes, our rate limits are designed to protect our systems against a single entity consuming disproportionate amount of resources. Most users should never run into rate limits, however if your use case is particularly sensitive to rate limits or latency – please consider reaching out to our team.

Quadency is a multi-exchange crypto asset management platform. QUADX is Quadency's native exchange that connects DEX and CEX in one interface. Additionally, you can connect your existing exchange accounts with Quadency, you get a holistic picture of your holdings and the ability to run bots on selected exchanges. Learn more.

Simply put, bots help you automate a trading strategy. A strategy can be as simple as buying a small amount of asset over a period of time to more complex ones such as grid trading and portfolio rebalancing.

Every account comes with a selection of ready-to-configure bots to help you automate a variety of strategies. View the full list of strategies here.

Quadency has its own native exchange: QUADX. Additionally, external global exchanges Binance, FTX (LSEG Tech), KuCoin, and Liquid are supported. These exchanges can allow you to monitor, trade or run bots directly from Quadency. Click here to see a complete list of supported features per exchange.

We offer a fair “pay as you trade” pricing with platform access and fees catered to your trading volume. Check our full pricing for more information.

We employ numerous security measures to keep your accounts secure from unauthorized access, including encryption of API keys, passwords, and other sensitive information. You can learn more about our security practices here.

We strongly recommend using 2FA and encourage users to disable withdrawal permissions from exchange APIs and to hold non-traded funds off exchanges and in secure, hardware wallets.